ProTem Memory Care

About ProTem Memory Care

Nestled in the Mapleton area of Moncton, New Brunswick, ProTem Memory Care sits within a welcoming community that balances the comfort of a residential neighbourhood with easy access to the services and supports that matter most to seniors and their families. For over 30 years, ProTem has been offering something genuinely different from the typical nursing home experience. Inspired by a European approach to dementia care, this facility operates as a true home, built around small, intimate living spaces where residents are known by name, celebrated as individuals, and supported with care that goes far beyond meeting basic needs.

Living Options & Care Levels

ProTem Memory Care is designed to support residents through different stages of need, offering assisted living, memory care, and skilled nursing all within the same compassionate framework. For those who need a little help with daily life but still value their independence, assisted living provides the right balance of support and autonomy. As a loved one’s needs evolve, particularly for those living with Alzheimer’s, Huntington’s disease, or early-onset dementia, the memory care program steps in with deeply personalized, research-informed care that is woven into every part of the day. Skilled nursing is also available for residents who require more complex medical attention. This continuity means that families do not have to face the stress of uprooting a loved one as their condition changes. At ProTem, the goal is to grow alongside each resident, adjusting care thoughtfully and with dignity at every stage.

What You’ll Love About Living Here

Life at ProTem is shaped by genuine connection and purposeful activity. The small-home model, with just 10 residents per home, creates a natural sense of community where friendships form easily and no one gets lost in the crowd. Each home is built around a central kitchen and living room, so the rhythms of daily life feel familiar and grounding. Music and art are not extras here; they are woven into the fabric of each day, giving residents meaningful ways to express themselves and connect with others. The beautiful gardens and grounds offer a peaceful setting for residents to spend time outdoors, and gardening itself is a hands-on activity that many residents find both calming and joyful. Whether someone is tending to raised garden plots, joining in a painting session, listening to favourite songs, or simply sharing a quiet cup of tea, there are always gentle opportunities to engage, to feel present, and to experience moments of real happiness.

Why Residents Choose ProTem Memory Care

Families who choose ProTem often describe a sense of relief, the feeling that their loved one is finally in a place that truly sees them. The facility’s 3:1 resident-to-caregiver ratio means that staff are not stretched thin; they have the time to sit, to listen, and to build the kind of genuine relationships that make a real difference in a person’s day. Caregivers at ProTem are specially trained and bilingual, offering services in both English and French, which is particularly meaningful for New Brunswick’s francophone community. The facility’s commitment to preserving each resident’s dignity and sense of self is not just a philosophy; it is reflected in every interaction. ProTem also stands behind its care with a 100% Happiness Guarantee, offering a full refund of private pay amounts within the first month if a family is not satisfied. That kind of confidence speaks volumes. Families can visit knowing their loved one is engaged, cared for, and treated as a whole person, not just a patient.

Location Benefits

ProTem Memory Care’s location in Moncton, the largest city in New Brunswick, puts residents and visiting families within reach of a full range of urban services and amenities. Moncton is home to the Vitalité Health Network and several hospitals and medical clinics, making it straightforward for residents to access specialist care when needed. The city offers a variety of shopping centres, restaurants, parks, and cultural attractions, giving family members plenty to do during visits and making it easy to take loved ones on outings. Public transit options in Moncton help residents and families who do not drive to get around with relative ease. The Mapleton neighbourhood itself is a calm, residential area with green spaces nearby, contributing to the peaceful, home-like atmosphere that ProTem works so hard to maintain. For families traveling from other parts of Atlantic Canada, Moncton is well connected by highway and has its own airport, making visits from further afield more manageable.